The purpose of a Distribution Lead is to oversee the daily productivity of the assigned department. This position will be responsible for the daily and/or hourly delegation of tasking associates, pulling and reading reports regarding incoming waves, ensuring the department headcount is sufficient to properly complete the estimated production for the shift, tracking associate performance, and properly communicate any issues to other Leads or Management. A department Lead is responsible for productivity tasks and to keep a steady work flow within the department and dependent Fulfillment departments. It is expected that a Department Lead show exemplary patience when issues occur and be comfortable in providing crucial conversations and coaching associates regarding productivity or behavior issues as needed. It is expected that a Department Lead demonstrates a professional demeanor and treats associates with fairness. A Department Lead is expected to be able to read, write, and speak English as you will be expected to send written as well as verbal communications to other Leads, Supervisors, Managers, etc. Lead and assign job responsibilities to all department personnel as directed by the department supervisor. Ensure all team members arrive on time, take scheduled breaks or lunches as required and stay within the scheduled time frames. Assist in identifying associates that perform below the set goals and retrain if necessary. Train team members on proper procedures as directed by the department supervisor. Verifying all processes are performed accurately and to ensure completeness of the job. Works effectively under the pressure of competing and sometimes conflicting priorities. Highly motivated, a team player and motivated self-starter. Proficient understanding of Word, Excel, PowerPoint, and Outlook. Must be able to Read, Write, and Speak English. Must have patience and the capability to train/teach associates. Ability to learn to operate RF Scanner and other necessary job tools. Ability to operate equipment & lift to 50 lbs. Ability to problem solve. Ability to understand all functions through training. Ability to follow safety procedures. Highly motivated, a team-player, and self-starter. Must be willing to cross-train outside of your immediate department. Demonstrate high levels of dependability. Bilingual English/Spanish is preferred, but not required.
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