Job Description

Chai Pani is coming to one of D.C.’s most vibrant neighborhoods in the Union Market district, and we’re building a passionate team to bring it to life! Chai Pani is slang in India for going out for a cup of tea, a tasty bite, a snack, or “a little something.” For us, it means groundbreaking, fun, and delicious Indian street food, paired with a passion for making people happy and building connections through good food and compassionate hospitality.

Our restaurant group has received seven James Beard nominations, and Chai Pani Asheville WON for Outstanding Restaurant in 2022. We've also received a Zagat award, recipes published in Bon Appetit, Saveur, Food & Wine, write-ups in The New York Times, The Wall Street Journal, Local Palate, The Huffington Post, Southern Living, USA Today, and were one of Oprah's Favorite things. 

We’re proud of how far we’ve come, and looking ahead to the next part of the journey. If this sounds like a journey you want to take with us - providing extraordinary hospitality and changing the perception of Indian cuisine in America - we're currently accepting applications for Back of House Managers!

Position Summary: The Back of House Manager provides direct leadership to the kitchen staff, assists in coordinating catering & events, on-site and off-site. Assists with the creation of kitchen staff policies and systems. Maintains an efficient, clean, and orderly restaurant. Provides direct enforcement of staff policies and building cleanliness. Maintains a presence in the kitchen five days/week. It's not a requirement, but it's a huge plus if you're bilingual in Spanish.

Responsibilities:

• Enforce all kitchen staff policies (smoking, dress code, tardiness, music volume, etc)
• Enforce and/or create cleaning systems for kitchen, storage areas, the walkins and the dishpit.
• Manage checklists for each kitchen station
• Provide direct leadership during shift (particularly during peak hours)
• Hands-on training with staff, including dish crew
• Ordering, controlling costs and waste
• Special projects as assigned by GM
• Filling in schedule holes as needed, within reason. Must be able to fill in and perform all kitchen duties relating to food prep, cooking, cleaning, supply stocking, etc
• Assistance with check-ins, performance reviews, pay-rate evaluations

Requirements:

• Prior experience in a restaurant environment or customer service related field is required
• Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude 
• Provide customers with MINDBLASTING hospitality
• Be a reliable and supportive team player
• Preserve and embrace company culture of compassion, integrity, generosity, and respect 

Benefits:

• Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
• Company paid life insurance (full and part-time team members)
• Flexible work schedules
• Paid sick days
• Free shift meals
• Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
• Cash advance program
• Opportunity to apply to annual staff trip to India after 1 year of employment 

Giving back is at the heart of Chai Pani Restaurant Group's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope you’ll join our team and be a difference-maker too.

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