About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is the No.1 online platform for premium home services in Europe and Asia-Pacific. Currently operating in seven strategic markets: Germany, France, Switzerland, Italy, UK, Ireland, and Singapore, they offer an online platform where customers can easily book and pay for cleaning, gardening, and other household services. Our client also matches service providers with customers and ensures that the service is carried out to the customer’s satisfaction. They aim to make it convenient and hassle-free for people to access reliable and professional home services.
About the Role
As a German-speaking Customer Support Specialist , you will be the first point of contact for our customers, assisting them with a variety of inquiries related to cancellations, bid adjustments, booking amendments, profile updates, and post-service feedback. You will work closely with both customers and service providers to ensure a seamless experience and maintain our high standards of service.
Training will be provided, and your direct manager will provide guidance and support throughout the journey as we grow the business together. Being one of the pioneers of the team, there is potential for leadership responsibilities down the line as and when the department grows.
What you’ll do
Cancellations Handling:
Bid Ticket Management:
Booking Amendments:
Profile Updates:
Failed Identification Checks:
Post-Service Responses:
What You Bring
...Wellspring Nurse Source is seeking a travel Paramedic for a travel job in Laramie, Wyoming. Job Description & Requirements ~ Specialty: Paramedic ~ Discipline: Allied Health Professional ~ Start Date: ASAP ~ Duration: 13 weeks ~36 hours per week ~ Shift...
...infrastructure for the largest consumer category in the U.S. to help people automate, consolidate, and reduce their spend. As a DevOps engineer, youll be a foundational member of our engineering team, focused on building and maintaining a robust, scalable...
...PUPS Pet Club's mission is to provide the absolute best care for dogs. Everything else is secondary! Through the value we offer our... ...soon and will be in touch at that time! About the Role: The Daycare Attendant focuses on pet care and safety in groups, play...
...of Secure, Scalable Systems. At InRhythm, we dont just build appswe transform industries. We launch high-impact digital platforms... ...name a few. We specialize in web, mobile, and cloud-native developmentbut what sets us apart is our culture of craftsmanship,...
...nights, weekend or holidays! General Description: To support Persons in recovery from addiction through promoting wellness and creating community networks. The Addiction Recovery Coach will promote person centered self determination and decision making through the...