Job Description

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move! As an MRI consultant you’ll never get bored with doing the same thing every day. You’ll be constantly challenged with new opportunities and new assignments. But some of the typical tasks include: Manage all aspects of client implementations including client assessment, data collection, data conversion, set-up, internet-based training, resolution of initial technical issues, and effective hand-off to the Support team. Manage completion and timely delivery of all items within a client contract and ensure client satisfaction and expectations. Coordinate and perform in-house testing of software data conversions. Collaborate with Product Development for new product development and existing product improvements, if requested. Collaborate with Department Manager, as appropriate, to create and maintain training documentation, presentations, videos, product guides and online help system maintenance. Work on special projects, as requested. Skills & Other Requirements Customer focus and a passion for quality Dedicated and conscientious with an attention to detail Strong organization, project, and time management skills Previous experience preferred with software including Excel, databases, and basic programming Professional communication skills with the ability to confidently articulate technical concepts and train others Bachelor’s degree or equivalent work experience Previous experience in customer service or consulting is helpful Our total rewards include: Health, Dental, and Vision Insurance Plan Options 20 Days - Paid Time Off 401K, includes matching & Roth Flexi Any-Day (knock 2.5 hours off of your day 6 (six) times a year) 11 Paid Holidays Tuition Reimbursement Pet Insurance Unique perks such as a wedding limo, giveaways, holiday-themed celebrations, service awards, and much more… Variety of community engagement opportunities & charitable donation matches MRI Software named a 2023 Top Workplace by NorthCoast 99! MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. MRI is proud to be an Equal Employment Opportunity employer. About the company MRI Software, LLC is a provider of real estate and investment management software to real estate owners, investors, and operators. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr MRI Software

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